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 General Software Support

Cannot Load DLL

Nov 12, 2012 cannot load dll 0 0 1326 0/5 (0 Vote)

I am working with Hee Nam Park who is a chiropractor in Highland Park New Jersey. When I open posture pro I get an error message stating, Cannot load DLL. What can I do about this message? Thank you.     ANSWER: This is a strange... Read More

loading PP8 on to a tablet

Nov 12, 2012 Android, iPad, iPod, iPhone, Tablet 0 0 1225 0/5 (0 Vote)

I submitted a ticket earlier. The file is downloaded onto the tablet, but it will not let me install a .exe file. Can you please call or e-mail Dr VanHeule at drhans@drvanheule.com or 828-406-2953 since he is the one that does our technical stuff. ... Read More

Red dots not showing up on pictures

Nov 12, 2012 red dots, dots 0 0 2301 0/5 (0 Vote)

After uploading the photo the red dots are not showing up on the patients picture to click on to get the analysis.   ANSWER:   The software does not generate the red dots. These are adhesive dots, 3/4" found at an office supply store. They... Read More

The screen seems to be too long. It cuts off at the bottom of the "Loss of Height" box and at just below the knees in the patient pictures. There is no way for us to scroll

Feb 22, 2012 screen resolution, screen not long enough 0 0 5202 0/5 (0 Vote)

We are also having problems with the size of the screen. The screen seems to be too long. It cuts off at the bottom of the "Loss of Height" box and at just below the knees in the patient pictures. There is no way for us to scroll any further down the... Read More

Calibration Settings Don’t Hold

Feb 12, 2012 Calibration Settings 0 0 1471 0/5 (0 Vote)

I'm saving the measurement of 11 inches - following the manual. However, when I go back and check the measurement remains "19" and not "11".     Posture Pro's calibration settings in an ini file that Posture Pro uses for... Read More

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