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loading PP8 on to a tablet

I submitted a ticket earlier. The file is downloaded onto the tablet, but it will not let me install a .exe file. Can you please call or e-mail Dr VanHeule at drhans@drvanheule.com or 828-406-2953 since he is the one that does our technical stuff. ... Read More

The screen seems to be too long. It cuts off at the bottom of the "Loss of Height" box and at just below the knees in the patient pictures. There is no way for us to scroll

We are also having problems with the size of the screen. The screen seems to be too long. It cuts off at the bottom of the "Loss of Height" box and at just below the knees in the patient pictures. There is no way for us to scroll any further down the... Read More

Calibration Settings Don’t Hold

I'm saving the measurement of 11 inches - following the manual. However, when I go back and check the measurement remains "19" and not "11".     Posture Pro's calibration settings in an ini file that Posture Pro uses for... Read More

Posture Pro update

I have been running Posture Pro 5.51 (ID# 2618286015; Unlock code 2565258773) for quite a few years. The additional cervical force feature no longer works, and in checking your site for any type of update, etc., I see you are now producing a version... Read More

Error Writing Image File

If you receive an error in Posture Pro "Error Writing Image File" it is usually caused by a database record mis-match. This can happen when an exam is not fully saved due to a computer glitch.   This type of error will require a remote support... Read More

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