Not a number when recovering from PPARC folder


I’m having trouble recovering a back up from my old computer. After the backup is completed an error message appears ’not a number’.

When choosing the folder to recover from I have been selecting the folder ’PPARC000’, is that correct? or do i need to recover from a subfolder?

 

SOLUTION

 

 here’s the easiest way to fix this. In the PPARC folder you will see subfolders named images, patients, thumbs, there may or may not be a removed folder, and a file named DB. These items make up the contents of the PPDATA folder.

In the PPARC folder, select and copy all the contents. Then move to the PPDATA folder of the new installation and paste the contents. You will be warned that this will replace the current contents in that folder and that’s okay.

Now when you open posture Pro, you may still be asked to select a database, language, but after you do all your records should appear. Let me know if this is still an issue. Thanks.

 
 
 
 
 


Article ID: 154
Created: November 6, 2013
Last Updated: November 6, 2013
Author: Joseph Ventura

Online URL: https://posturepro.knowledgebase.co/article.php?id=154